Terms & Conditions

Terms & Conditions

We list our current coffee offerings and pricing on our company website. We are not responsible for information including that which may be out of date on third party websites.

In the event that a product is mistakenly listed at an incorrect price, Red Cedar Coffee Co. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.

General Shipping Rules & Guidelines

We roast coffee Monday, Tuesday and Wednesday. During the holiday season we are roasting up to five days a week.

Generally, online orders are shipped within 1-3 business days. Red Cedar Coffee Co. and the USPS are closed on federal holidays.

Coffee orders are shipped via USPS Priority Mail. We cannot guarantee the arrival time of any package. Once your order leaves our roasting facility it is in control of USPS. However, we can provide assistance in tracking your package. We currently ship USPS Monday-Friday.

Note: occasionally issues out of our control such as weather may arise that will delay your order.

We are currently unable to ship orders internationally.

Returns

Because fresh coffee is a perishable food, it cannot be returned.

Merchandise cannot be returned if it is opened. These include brewers, grinders, and apparel. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Please note that glassware, ceramic and stoneware are not returnable/exchangeable due to their higher risk of breakage including by normal wear and tear, commercial use or misuse of the product.

If your order contains an error please call us at 440.260.7509 or email shop@redcedarcoffee.com within 5 days of arrival to arrange a replacement.